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FAQ's

  • What types of balloons do you offer?
    We offer a wide range of balloons, including latex, foil, and bubble balloons. Our collection includes various shapes, sizes, and designs to suit different occasions and themes.
  • What is your return and refund policy?
    We strive to deliver top-notch products, but if you encounter any issues, please reach out to our customer support team within 7 days of receiving your order. We'll assist you with returns or refunds as per our policy.
  • Are your balloons safe for children?
    Adult supervision is recommended for children under 8 years old to prevent choking hazards.
  • Can I order your balloons online?
    Yes, we have an easy-to-use online store where you can browse our extensive balloon collection and place your orders securely. We offer fast and reliable shipping options for your convenience.
  • Do you provide wholesale or bulk order discounts?
    Yes, we offer attractive discounts for wholesale or bulk orders. Please contact our customer support team for more information and to discuss your requirements.
  • Can your balloons be filled with helium?
    Yes, our balloons are helium-compatible, ensuring they float elegantly for an extended period. We recommend using high-quality helium and following proper inflation guidelines for best results.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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